All lifetime memberships switched to annual expiring tomorrow

Discussion in 'Troubleshooting' started by sara, Mar 22, 2013.

  1. sara

    sara aMember Pro Customer

    Joined:
    Aug 18, 2010
    Messages:
    12
    This morning all my lifetime members received the automated expiry email set up for annual members - the lifetime membership turned to annual expiring tomorrow. Does anyone know why this might have happened - their payment info gives no mention of lifetime membership now.

    If this were to happen to annual or monthly members, I would really be up **** creek!
  2. sara

    sara aMember Pro Customer

    Joined:
    Aug 18, 2010
    Messages:
    12
    Actually, it turns out it isn't all of them, it's about half of them which is really weird. All the ones that were manually added have changed, and some paid ones too.
  3. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,274
    Please contact us in helpdesk, provide aMember CP login info and example of such users.

Share This Page