Affiliates - 2 Questions - Leads? Search for Affiliate User?

Discussion in 'Troubleshooting' started by ak48avk, Oct 29, 2015.

  1. ak48avk

    ak48avk Angela Kane

    Joined:
    Aug 9, 2010
    Messages:
    103
    Q1 - I don't get anything listed under Affiliates/Leads. How does this work? I have banners set up and they are being used and clicked leading to sales but nothing shows for Leads.

    Q2 - I can't find how to search for an Affiliate's Users. User Agent and Last User Agent appear to be the answer but it's not clear what I enter - the Affiliate Number, Affiliate Id or Affiliate's Name? I'm getting nothing with the options I have tried.

    Thanks,
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,689
    Angela,

    Do you mean aMember Cp -> Affiliates -> Affiliate Clicks/Sales Statistics -> Leads? You should see info about leads here in event of someone already used affiliate link and sign up with it. Otherwise please contact us in heldpesk ( https://www.amember.com/support ) we will check what can be wrong.

    You can search by affiliate username.

    Best Regards.
  3. ak48avk

    ak48avk Angela Kane

    Joined:
    Aug 9, 2010
    Messages:
    103
    Thank you. I will contact support. I'm not getting anything in Leads. And I'm not getting any results when I search members by User Agent either. I don't have many affiliates but a few have produced conversions and should show up.

    Thanks caesar for responding so quickly. (As always!)

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