Admin Page Blank after Update

Discussion in 'Troubleshooting' started by ak48avk, Feb 28, 2018.

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  1. ak48avk

    ak48avk Angela Kane

    Joined:
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    I have just update to 5.4.3 from 5.3.2 (I think it was) and my Admin is completely blank. I will of course submit a ticket but thought it might be something simple.

    My site seems to be working absolutely fine though.
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,789
    Hello Angela,

    I guess you have old version of PHP. Please upgrade PHP on your server to 5.4 or higher.
    It should fix this issue.

    Best Regards.
  3. ak48avk

    ak48avk Angela Kane

    Joined:
    Aug 9, 2010
    Messages:
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    Thank you so much. I'll get on to my hosting service.

    Your quick response is much appreciated, as always!

    Kind regards,
    Angela
  4. caesar

    caesar aMember Pro Developer Staff Member

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    You are welcome!
  5. ak48avk

    ak48avk Angela Kane

    Joined:
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    Hello Caesar,

    My hosting service is all set to update my PHP. Should I go to 5.6 0r 7.0?

    They have asked me to double check other scripts first to make sure that they are also compatible with the newer versions of PHP. I only have aMember scripts on my site.
  6. relapse

    relapse aMember Pro Customer

    Joined:
    Jun 15, 2010
    Messages:
    125
    Angela,

    I am on the latest version of Amember and running php 5.x.x and everything is running fine for me.

    See below:

    Code:
    PHP    5.4.45-0+deb7u11
    ak48avk likes this.
  7. caesar

    caesar aMember Pro Developer Staff Member

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    Both versions 5.6 and 7.0 is ok for aMember.
    ak48avk likes this.
  8. ak48avk

    ak48avk Angela Kane

    Joined:
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    Great.
    Thank you again Caesar.

    And thanks Relapse for your input.

    Problem solved.
    caesar likes this.
  9. ak48avk

    ak48avk Angela Kane

    Joined:
    Aug 9, 2010
    Messages:
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    My PHP is now upgraded to 7.0. Everything is running perfectly.

    Excellent support from aMember on this forum and also my hosting at Doteasy.

    Thank you.
    caesar likes this.
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