Adding email templates

Discussion in 'Templates customization' started by ccwjames, Jan 4, 2017.

  1. ccwjames

    ccwjames Member

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    Sep 11, 2014
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    we have 3 default email templates in

    Email Template Layouts (displaying records 1-3 from 3)
    admin-email-template-layout

    would be nice for html/bcc editor in there to add images ect, as want to make my own helpdesk template
  2. caesar

    caesar aMember Pro Developer Staff Member

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    You can add new layout and put any html to it. Then you can use this layout for your helpdesk email messages.

    Best Regards.
  3. ccwjames

    ccwjames Member

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    be better with the bcc editor at top, as its there when you go to other email settings
  4. caesar

    caesar aMember Pro Developer Staff Member

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    You can choose BCC in email message configuration
    aMember CP -> Configuration - >Setup/Configuration -> Helpdesk -> (Edit Email Template)


    et-bcc.png
  5. ccwjames

    ccwjames Member

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    not where im on about screenshot-2017-01-07-12-28-49.png
    screenshot-2017-01-07-12-29-16.png
  6. caesar

    caesar aMember Pro Developer Staff Member

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    I am afraid it is not possible to define BCC in email layout. In case you need to do it you need to specify it in email template. Please see my previouse messages.

    Best Regards.
  7. ccwjames

    ccwjames Member

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    but i wanted to make emails based on products that should be allowed

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