Add/Renew Subscription not working

Discussion in 'Troubleshooting' started by pascalevdb, Nov 29, 2015.

  1. pascalevdb

    pascalevdb Member

    Joined:
    May 30, 2007
    Messages:
    41
    Amember Version: 3.1.4

    1. Someone with an account logs in.
    2. they want to renew their membership.
    3. they choose their membership under "Add/Renew" - then click "Order" and nothing happens. They are not forwarded to the payment page.
    4. New members can sign up with no issue.

    A member successfully renewed her subscription on 11/22/15. But now it is not working.

    Any ideas?
  2. jenolan

    jenolan aMember Coder

    Joined:
    Nov 3, 2006
    Messages:
    510
    I would suggest using the help desk with the urgent status, that's how you get the crew to act quickly for you...

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