Active/Expired/FUTURE status

Discussion in 'Troubleshooting' started by margie_nance, Dec 10, 2015.

  1. margie_nance

    margie_nance New Member

    Apr 11, 2015
    I want to give members access to an incentive for early renewal - how can do the following:
    1. User has current membership (active)
    2. User renews for 2016 and selects a sequential product (needs to be sequential since it starts at the end of their current 1 year period and cannot be changed to parallel)
    3. They paid in full for their 2016 product
    4. I want access granted NOW for anyone that renews for 2016 (Future) but their dashboard for 2016 will not show the incentive I want to give them because it doesn't fall in the active/expire range.

    How can I fix this without it being a manual push?

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