A Member not adding time to subscriptions

Discussion in 'Troubleshooting' started by chrisgeo, Feb 29, 2016.

  1. chrisgeo

    chrisgeo New Member

    Apr 5, 2012
    We are having random problems where A Member is not adding time to users subscriptions. Sometimes it's immediately after they pay, sometimes it's after a recurring payment. There doesn't seem to be a specific product / membership type to point to as it's happening on all products but not every transaction. Has anyone experienced anything similar? If so, any ideas where to troubleshoot?

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